Refund & Return Policy

If your order arrives damaged, defective, or you receive an incorrect product, please contact Sindhu Naturals within 48 hours of delivery through our Contact page. Please provide your order number and clear photographs of the product and packaging. We will review the issue and, where applicable, arrange a replacement or refund.

Due to the nature of our food and edible oil products, we generally do not accept returns after delivery. However, if you receive a damaged, defective, incorrect, or otherwise eligible product, please contact us within 48 hours of delivery. The product may need to remain unused and in its original packaging for verification.

Approved refunds will be processed to the original payment method used for the order. Once a refund is approved, it may take 5–10 business days to appear in your bank account or payment account, depending on your payment provider or bank. Refund eligibility will be determined after reviewing the reported issue.

Orders may be cancelled before they are shipped. Once an order has been shipped, cancellation may no longer be possible. To request a cancellation, please contact Sindhu Naturals as soon as possible after placing your order. If the cancellation is approved before shipment, the applicable refund will be processed to the original payment method.

For any order issue, please reach out through our Contact page and we'll help sort it out.