Privacy Policy

When you create an account, place an order, or check out, we collect information you provide directly, such as your name, email address, phone number, and shipping address.

We use this information to process and deliver your orders, communicate with you about your orders, and manage your account.

Payments are processed by our payment partner, Razorpay. We do not store your full card or payment details on our servers — this is handled directly by Razorpay.

This website uses cookies to keep you signed in and to remember items in your cart. [TO BE CONFIRMED — any additional analytics/marketing cookies].

Sindhu Naturals may share limited personal information with trusted third-party service providers necessary to provide and operate our services. This includes Razorpay for securely processing payments, Shiprocket and its associated delivery partners for order shipping and delivery, and Firebase Analytics for understanding app usage, performance, and improving our services. Only information necessary for the relevant service is shared. Sindhu Naturals does not sell users' personal information.

Sindhu Naturals retains personal information only for as long as necessary to provide services, manage customer accounts and orders, process payments, arrange delivery, provide customer support, improve our services, prevent fraud, and comply with applicable legal, tax, accounting, and regulatory requirements. Users may request deletion of their account and eligible personal information. Certain information, such as transaction and order records, may need to be retained for the period required by law.

Users may request access to, correction of, or deletion of their personal information, subject to applicable legal and regulatory requirements. Users may also request closure of their Sindhu Naturals account. To exercise these rights, users can contact Sindhu Naturals through the contact information provided on our website or use our Delete Account page. We will process eligible requests in accordance with applicable laws and our data-retention obligations.

Questions about this policy can be sent through our Contact page.